Connect with Diane for Unique Handmade Creations
Explore bespoke handcrafted bags and accessories, tailored just for you. Reach out for custom orders and inquiries.
Phone
(074) 057-8059
Address
456 Artisan Lane, Johannesburg, South Africa
Your Questions Answered
How can I place a custom order?
To place a custom order, please contact me via email or phone with your specific requirements, and I will guide you through the process.
What materials do you use for your bags?
All bags are crafted from high-quality, durable fabrics, chosen for their beauty and sustainability.
Can I request a specific fabric or colour?
Yes, you can request specific fabrics or colours. I will do my best to source them for your custom order.
What is the typical turnaround time for a custom order?
Custom orders generally take 4-7 days to complete, depending on the complexity and availability of materials.
Do you ship internationally?
Yes, I offer international shipping. Shipping costs and times vary based on your location.
How do I care for my handmade bag?
Generally, spot cleaning is recommended to maintain the fabric's quality.
What is your return policy?
Returns are accepted within 14 days of delivery for unused items. Custom orders are non-refundable.
Can I visit your workshop?
Visits are by appointment only.
Do you offer gift wrapping?
Yes, gift wrapping is available upon request. Please let me know if you would like this service when placing your order.
Get in Touch for Custom Creations
Have a question or a unique idea for a custom bag? Reach out today to discuss your vision and let Diane bring it to life with her expert craftsmanship. Whether it's a special gift or a personal treat, Diane is here to help you create something truly special.